Privacy Policy

At Spin96 Casino, we take your privacy seriously – and not just because the lawyers said we have to. Your trust means everything to us. That’s why protecting your data is more than a checkbox. This Privacy Policy breaks down exactly what we collect, how we use it, and what your rights are. No legal jargon, just straight-up transparency.

Data Processing

This policy outlines how Spin96 handles personal data in line with gambling regulations. Collecting and processing your information is essential for providing a functioning, legal, and secure platform.

Spin96 Casino is operated by a licensed entity registered in Curaçao, complying with all relevant laws. By creating an account, you consent to this policy. Updates may happen, so check back now and then. Continued use of the site means you’re still on board.

What Data We Collect

We only collect what we need to make things work smoothly (and legally). Here's a quick look at the kind of info we gather:

Account setup data: name, email, address, phone number, ID verification;
Transaction records: deposits, withdrawals, and your payment preferences;
Gameplay history: sessions, bets, wins/losses, devices used;
Communication logs: chats, emails, complaints, support tickets;
KYC & AML docs: things we legally need to verify your identity and stay compliant.

That’s the short version. We don’t snoop around for fun – it’s all part of making the platform safe and functional.

How That Data Gets Used

We don’t collect your data just to sit on it. Here’s what we actually do with it:

Process payments and handle your bets;
Run ID checks and fraud prevention systems;
Send you promos and updates (but only if you’ve agreed to it);
Comply with licensing, audits, and anti-money laundering laws;
Monitor the platform to catch and block dodgy behaviour;
Improve the site through usage analysis and bug reports.

No tricks. No selling your info to dodgy marketers.

Marketing Stuff

If you say yes, we’ll send you emails about bonuses, promotions, or new features. But the moment you say “nah,” we stop. Opt out anytime from your profile settings or drop us a line.

Your personal data doesn’t get sold. Ever. That said, we might share bits with:

Internal teams: for account management and support;
Trusted partners: who help us process payments, verify IDs, or provide support tools;
Regulators or legal bodies: if we’re required to.

All data sharing is done under tight confidentiality rules and only with those who need it to keep things ticking.

Data Security & Retention

We lock down your data with encryption, firewalls, and other standard security tech. No half-measures. Data is stored only as long as needed – usually for five years after account closure, in line with legal requirements.

Cookies & Tracking

Yes, Spin96 uses cookies – the digital kind, not the choc chip variety. These little tools help us run the site, remember your preferences, and show relevant promos. You can disable them in your browser, but some features might not work right if you do.

Your Rights

You’ve got control. At any time, you can:

Ask what data we’ve got on you;
Correct or update your info;
Request deletion (if it doesn’t break legal rules);
Say “no thanks” to marketing;
Complain to a regulator if things go south.

To use your rights or ask anything else, email our Data Protection Officer (DPO) via the contact section on our site.